Exchanges & Returns
Exchange
Is the size not right or would you prefer a different color? If in stock you can also easily exchange your order. This can be done free of charge within 14 days in the store in The Hague or by returning your order (see instructions below under the heading 'returns'). Always send us an email to info@gaudidenhaag.nl first to report your exchange, so that we can also check the stock for you.
If you have any doubts about the correct size, please send us a message via social media or by email to info@gaudidenhaag.nl . We are happy to advise you!
Returns
Do you want to return a product? That's too bad! Returns can be made within 14 days of receiving your order. Register your return as soon as possible by sending an email to info@gaudidenhaag.nl with your order number, so that we can send you a return link. Return costs are at your own expense.
Please note that the products can only be returned unworn, undamaged and in the original packaging with labels within the 14-day cooling-off period.
Return address:
Gaudi
Attn. RETURNS
Place 13 A
2513 AD The Hague
The purchase amount will be refunded within 14 days after receipt of the return via the chosen payment method.
If you exchange, you will of course receive your new order as soon as possible, once we have processed your return.